"where are churning gong customers migrating to?"
This covers 26 named companies whose completed moves off Gong are publicly documented — 27 destination rows, because Persona appears under both Glyphic and its rebrand Airspeed — drawn from 16 independent source hosts. It is not Gong's internal churn data and not a market-share estimate: it is a directional view of migrations that companies or vendors chose to disclose, and most sources are vendor-published case studies.
Bars count named companies per destination. Darker bars mark the top three visible destinations; Clari and Clari Copilot are combined as one family, and Persona is counted once under Airspeed (formerly Glyphic). Hover or tap a bar for the company names.
Five themes repeat across the documented reasons. Companies consolidate point tools into a broader revenue platform (League, Ryder, Revaly, Iru). They want AI that acts on calls — updating CRM, drafting follow-ups, analyzing whole deal lifecycles — rather than just recording and transcribing (Abridge, Solidroad, Persona, mParticle, Owner). They cut cost and unused feature bulk (Engine, Brandlive, BIMobject, Everstage). They chase adoption that Gong never achieved across the team (BIMobject, Tracksuit). And in HolidayCheck's case, EU/GDPR requirements decided the move.
| Company | Moved to | Reason given | Reported outcome | Source |
|---|
Most rows come from vendor-published case studies and comparison pages; those claims are marked "vendor-published" and should be read as marketing-reviewed accounts. Blank cells mean the source gave no reason or outcome.
Method: 27 publicly documented Gong-replacement rows covering 26 named companies (Persona appears twice via the Glyphic-to-Airspeed rebrand), gathered from 16 independent source hosts; no single URL backs more than 11.1% of rows. Each row records the company, destination product, stated reason, reported outcome and source URL; publication dates where available run 2024–2026. Counts are named documented customers per destination, not market share; Gong's internal churn data is not public, so this sample skews toward vendors that publish switching stories. Long quotes are trimmed for space in the table.